Last Updated: 15th February, 2025

At tower-x.games, we are committed to promoting responsible gaming and providing our players with the tools they need to stay in control of their gambling. We understand that for some individuals, gambling can become problematic, and we want to ensure that our platform is used responsibly and for entertainment purposes only.

1. Recognizing Problem Gambling:

It’s important to be aware of the signs of problem gambling. These may include:

• Spending more money or time on gambling than intended.
• Chasing losses or gambling to recover debts.
• Neglecting work, studies, or family responsibilities due to gambling.
• Feeling irritable, anxious, or depressed due to gambling.
• Lying about gambling habits to family or friends.
• Borrowing money to gamble.

2. Setting Personal Budgets:

Before you start playing, it’s crucial to set a budget and determine how much you can afford to spend. Treat gambling as an entertainment expense, and only gamble with money you can afford to lose.

3. Budgeting Tools:

We offer the following tools to help you manage your spending and stay within your budget:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Loss Limits: Define the maximum amount you are willing to lose within a specific timeframe.
• Wager Limits: Set limits on the total amount you can wager.
• Session Time Limits: Set a limit on how long you play during each session.
• Reality Checks: Receive regular on-screen reminders showing the duration of play, total amount wagered and net position, making it easier to keep track of your activity.

4. Risk Management Features:

• Self-Assessment Test: We provide a self-assessment test to help you evaluate your gambling habits and identify potential risks.
• Activity Statements: You can access detailed statements of your account activity, including deposits, withdrawals, wagers, and winnings/losses.
• Cooling Off Period: Take a break for a specified period, such as 24 hours, a week, or a month.

5. Self-Exclusion:

If you feel you need a longer break from gambling, you can choose to self-exclude from our platform. Self-exclusion means that your account will be temporarily or permanently closed, and you will not be able to access it for a chosen period. To self-exclude, please contact our customer support team or use the self-exclusion option in your account settings.

6. Seeking Help:

If you or someone you know is struggling with problem gambling, help is available. You can reach out to the following organizations for support and guidance:

• Hope Trust: www.hopetrustindia.com (Note: A real organization for reference. Add others relevant to India.)
• Gamblers Anonymous India: www.gamblersanonymousindia.org (Note: Find the correct link or a similar resource.)
• National Institute of Mental Health and Neurosciences (NIMHANS): www.nimhans.ac.in (Note: This is a real organization. They may offer resources or referrals.)

7. Contact Us:

If you have any questions or concerns about responsible gaming or need assistance with our budgeting tools, please contact us at:

Email: [email protected]

Address: 8-2-293/82/A, Road No. 14, Banjara Hills, Hyderabad, Telangana, 500034, India

We are committed to providing a safe and enjoyable gaming experience for all our players. Please gamble responsibly.